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moderation [2021/02/04 21:50]
snebrSURF [Current Mods] 		moderation [2021/06/14 00:48] (current)
insyri [Other Notes]
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-======Moderation======+===== Moderation =====
 The moderation update which was released around late August of 2019. This update added the moderation system. Players are divided into four categories: default, blacklisted, whitelisted, and pending. This system is used to keep cheaters from getting records. The moderation update which was released around late August of 2019. This update added the moderation system. Players are divided into four categories: default, blacklisted, whitelisted, and pending. This system is used to keep cheaters from getting records.
  
-[[Moderation_Rules|Moderation Rules]]+==== Moderators ====
  
-=====Moderation States===== +=== Surf Moderators ===
-==Default== +
-All players who play the game for the first time will be in the default state. In this state players can get times and have times show up on the leaderboards. If they get a world record (first place) on any map, they will be moved into pending where they will be reviewed by the moderation team.+
  
-==Pending== +  * gloriouspuma 
-If a player gets their first world record, they will be moved into the pending state. In this state a player's times will not appear on leaderboards. New times that one gets in this state will be saved and appear if they are whitelisted or set back to default. If it is taking a while for the moderation team to review your time you can consider contacting a moderator through the [[https://discord.gg/Fw8E75X|bhop/surf discord]]. +  * st0tty 
 +  * y_Mia 
 +  * cryptiss 
 +  * rate
  
-==Blacklist== +=== Bhop Moderators ===
-In this state players cannot get new times and their times will not appear on the leaderboard. This state is meant for players who have cheated or otherwise broken a rule. You can appeal you blacklist by filling out the [[https://forms.gle/xtb3qvCC5DNgeaJB8|blacklist appeal form]].+
  
-==Whitelist== +  * fiveman1 
-In this state players are allowed to get new times and world records freely. Whitelisted players who get world records will get global announcements in their respective game seen across all servers describing their time, style, and map. This state is meant for legitimate, trustworthy, and dedicated players.+  * rate 
 +  * etzy
  
-=====Current Mods===== +=== Interchangable Game Moderators ===
-==Managers== +
-[[https://www.roblox.com/users/4294553/profile|drumman22]] +
-[[https://www.roblox.com/users/26294786/profile|r9resturant]]+
  
-==Bhop== +  * insyri
-[[https://www.roblox.com/users/70914775/profile|insardia]] +
-[[https://www.roblox.com/users/20005988/profile|fiveman1]]+
  
-[[https://www.roblox.com/users/154055581/profile|abbez]] +=== Deleters ===
-[[https://www.roblox.com/users/145291526/profile|insyri]]+
  
-[[https://www.roblox.com/users/172779148/profile|etzyy]] +  * fiveman1
-[[https://www.roblox.com/users/623932/profile|rate]]+
  
 +=== Developers And Managers ===
  
-==Surf== +  * itzaname 
-[[https://www.roblox.com/users/14402266/profile|y_Mia]] +  * Quaternions 
-[[https://www.roblox.com/users/25538423/profile|gloriouspuma]]+  * drumman22 
 +  * r9restaurant
  
-[[https://www.roblox.com/users/31554827/profile|snebr]] +===== The Moderation Process =====
-[[https://www.roblox.com/users/72688845/profile|stotty]]+
  
-[[https://www.roblox.com/users/34248354/profile|mudkips]] +There are four status's. 
-[[https://www.roblox.com/users/68022170/profile|kytalii]]+  * Normal 
 +  * Pending 
 +  * Whitelisted 
 +  * Blacklisted
  
-[[https://www.roblox.com/users/262612127/profile|cryptiss]] +=== Normal === 
-[[https://www.roblox.com/users/36827528/profile|hiro]]+ 
 +Moderation status starts as this, when a user joins for first time, this is the user's set status. As this you can: 
 +  * Get new times 
 +  * Appear on leaderboards 
 +  * CANNOT hold WRs and get WR announcements, if you get a WR and the user's status is 'normal', you are set to pending status. (You cannot hold a WR as normal, you must be verified.) 
 + 
 +=== Pending === 
 + 
 +As pending you can: 
 +  * Get new times 
 +  * CANNOT appear on the leaderboard 
 +  * CANNOT hold WRs and get WR announcements, if you are approved by moderators, the user's status is set to whitelisted. 
 + 
 +=== Whitelisted === 
 + 
 +Permissions: 
 +  * Get new times 
 +  * Appear on leaderboards 
 +  * Hold WRs and get WR announcements, however, if you are a suspected cheater, the user's moderation status is set to blacklisted. 
 + 
 +=== Blacklisted === 
 + 
 +Blacklisted permissions are 0, meaning you: 
 +  * CANNOT get new times 
 +  * CANNOT appear on leaderboards 
 +  * CANNOT hold WRs and get WR announcements 
 + 
 +==== Blacklist Logic ==== 
 + 
 +As blacklisted, a user may appeal to be whitelisted; accept and reject. When an appeal is accepted, a deleter deletes all offending times and unblacklists the user, in some cases, this may be a time wipe. 
 + 
 +If a user is blacklisted from the system, the appeal may only be accepted if the system made a mistake. 
 + 
 +Some blacklists are temporary, others are permanent; once the temporary blacklist is over, the user gets time wiped unless an active appeal is made, in that case it may be either a time wipe or a individual time deletions. 
 + 
 +==== Other Notes ==== 
 + 
 +  * [[https://github.com/insyri/strafes.net-moderation-document-draft/blob/main/info/faq.md#i-cant-see-my-times|Deleted Times]] 
 + 
 +===== Blacklist Reasons ===== 
 + 
 +In-game, you can be blacklisted for a number of different reasons with sub-specific reasons, this document aims to explain those. 
 + 
 +==== Cheating ==== 
 + 
 +=== Time Submit === 
 + 
 +Submitting times that don't have bots, any time less than 0 seconds is automatically blacklisted for this reason. 
 + 
 +=== Angle Change === 
 + 
 +Manipulating the user's view/camera to seem forward when on serverside are facing in another direction, this would often be abused in styles such as Backwards or Sideways to assist the user with the camera view. 
 + 
 +=== Autostrafe === 
 + 
 +Using a macro to bind a button to the user's mouse movement AND actively press the key to move in-game (pressing ''a'' simultaneously moves the user left and rotate the camera), having it sync for the user. This is different from [[https://github.com/insyri/strafes.net-moderation-document-draft/blob/main/rules/allowed.md#turn-binds|Turn Binds]] because turn binds are single input single output. 
 + 
 +=== Speedgain === 
 + 
 +Manipulating the user's movement speed or position to either slow down or speed up; numerically modifying the user's speed. 
 + 
 +=== Autoscroll === 
 + 
 +Binding the scroll wheel up/down to any other input or systematically triggering scroll via scripts. 
 + 
 +=== Nulls === 
 + 
 +Preventing the user from pressing a key to achieve/aim for perfect/close to perfect sync; nullifying/disabling a button to register. 
 + 
 +=== SHSW Binds === 
 + 
 +Binds that are used for the Half-Sideways style to ''A'',''D'' instead of the regular ''A'',''D'',''W''. [[https://github.com/insyri/strafes.net-moderation-document-draft/blob/main/rules/allowed.md#key-binding|One input, one output.]] 
 + 
 +=== Timescale === 
 + 
 +Manipulating the in-game time to either slow down or speed up the user. Note: using the ''/timescale'' command IS allowed, but it does not submit the user's time. Using injections to bypass this, blacklistable. 
 + 
 +=== Ladder Boosting === 
 + 
 +Abuse of using ladders to boost over the edge to instantly gain units. 
 + 
 +=== Modified Physics === 
 + 
 +Modifying physics to advantage. This includes breaking ''/freecam''. 
 + 
 +==== Glitch ==== 
 + 
 +=== Wrong Map === 
 + 
 +Saving a time on another map that is not the map that is currently being used on purpose. 
 + 
 +=== Wall Clip === 
 + 
 +No-clipping through walls by the specific use of glitches, if it is cheats being used to wall clip, then it is Modified Physics. 
 + 
 +=== Anticheat Abuse === 
 + 
 +Re-entering startzone after touching an anti cheat block. 
 + 
 +=== Collision Bug Exploit === 
 + 
 +Hitting a corner where multiple parts meet which results in you teleporting to the origin point. Note: better explained with a [[https://www.youtube.com/watch?v=PE2eeKD0nwg|visual example]] 
 + 
 +==== Alternate Account ==== 
 + 
 +=== <1 Month Account Age === 
 + 
 +Self explanatory; the alternate account was made before the 30-31 day mark. 
 + 
 +=== Known Cheater === 
 + 
 +Self explanatory; the alternate account is known to be related with a cheater. 
 + 
 +==== Suspicious ==== 
 + 
 +This category is most commonly used when the moderator isn't 100% on the reason, or legitimacy, but knows it doesn't make sense either way. 
 +  * Speedgain 
 +  * Player 
 +  * Sync 
 +  * Time 
 + 
 +===== FAQ ===== 
 + 
 +==== I can't see my times! ==== 
 + 
 +When you put in pending or blacklisted, your times disappear to the public, only moderators can see your deleted times. 
 + 
 +==== Can I appeal for my blacklisted state? ==== 
 + 
 +Yes! In-game moderation appeals are being revamped. First time offenders who were blacklisted for cheating can now appeal their blacklist if it has been 4 months since their original blacklist. To create an appeal, use the new google form: https://forms.gle/6cYxrA2XdUvRE1me7. **The old form and the issue tracker are not being used**, so use this form if you want your appeal to be read. After making an appeal, please wait up to 24 hours after you create the appeal before contacting a moderator about it. 
 + 
 +==== Can you blacklist me? I'm quitting. ==== 
 + 
 +No, if you want to be blacklisted just go cheat. 
 + 
 +==== I have an alt in pending, can you review the time? ==== 
 + 
 +We are no longer whitelisting alternative accounts. 
 + 
 +===== Handshow Guide ===== 
 + 
 +This is a document dedicated to the recommendations and clarity of recording a handshow that were requested by moderators. This does not apply to handshows that were not asked by mods, but is endorsed. 
 + 
 +This is incomplete and needs revision. 
 + 
 +==== TL;DR ==== 
 + 
 +  * Have a monitor completely visible 
 +  * Have keyboard completely visible or at least A/D keys 
 +  * Have mouse visible 
 +  * Show computer restart 
 +  * Show all processes in task manager 
 +  * Show startup programs in task manager 
 +  * Show bottom right arrow (Show hidden icons) and mouse over all programs 
 +  * Audio should be enabled 
 +  * Close all programs on taskbar that aren't Roblox, **do not open anything not necessary for handshow** 
 +  * If something is not easily visible (such as task manager) then the handshow is invalid 
 + 
 +==== Recording ==== 
 + 
 +A handshow consists of two video inputs: 1. The camera for showing the hand movement. 2. The recording for the screen. 
 + 
 +=== Hand Recording === 
 + 
 +Recommendations for hand recording: 1. Whole relevant mousepad/hand must be visible at all times during the show. (Relevant means the space used.) 2. Surroundings must be at least dim enough to see the mouse shape clearly without the possible RGB lighting on. [[https://i.pinimg.com/originals/e6/d8/e8/e6d8e8488a1c1f7d35f8c3785bf3363e.jpg|This is an example of a NOT well lit room]]. 
 + 
 +== Recording Content == 
 + 
 +  * Computer restart 
 +  * Task Manager Processes and start up processes 
 +  * [[https://user-images.githubusercontent.com/60794909/110715522-635c2d80-81d3-11eb-8480-90c8071c9446.png|Hidden Icons]] 
 +  * Taskbar 
 +  * Mouse 
 +  * Monitor 
 +  * Audio 
 +  * Keyboard (At least the keys you use) 
 + 
 +==== Post Recording ==== 
 + 
 +For a 100% handshow, editing for cutting, skipping, or filtering is not recommended. If you think you can improve something for the handshow via editing, like syncing unsynced video sources, then it makes sense. **If it doesn't change anything when edited in relation to the raw, it is probably OK,** but it's easier not to edit at all. 
 + 
 +Sharing the recording is recommended to be previewable without local computer downloads, you can put your video on YouTube, Streamable, Medal, and if you want to send it through Discord, you can compress the video down to requirements at [[https://8mb.video/|8mb.video]], just make sure it isn't too compressed. If you are sending through Discord, make sure it's in an mp4 format, else, you should convert it to an mp4 via any website you trust or local computing. 
 + 
 +Handshow camera and screen recording can be separate uploads.
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